| Q1. What kind of people work as communicators? |
| →We have many employees who are health conscious, who love honey, and who enjoy talking to customers. |
| Q2. What age range do people work at your company? |
| →We have employees in their 20s to 60s. The largest age group is in their 40s and 50s, but we are also seeing an increase in younger employees with call center experience and those switching jobs from other industries. |
| Q3. What is the ratio of men to women at the call center? |
| →Currently, all of our communicators are women. They are bright, energetic women. |
| Q4. What kind of people do you call when doing outbound calling? |
| → Members who have purchased products from SUGI BEE GARDEN 's directly managed stores nationwide and voluntarily registered as members. We do not make phone calls to new members. |
| Q5. Please tell me the breakdown of break times. |
| →For outgoing work, the working hours are 08:45-18:00, with short breaks from 11:20-11:30, 13:15-14:10 (lunch), and 15:50-16:00 (short break). Break times may change as necessary to avoid crowding as a COVID-19 countermeasure. For receiving work, there are two working hours: 8:00-17:15 and 10:45-20:00, so there are break times accordingly. |
| Q6. Are there any transfers? |
| →No. |
| Q7. What should I wear to work? |
| →There is no uniform, so office casual attire is fine. However, jeans are not allowed. |
| Q8. Are there any individual sales quotas? |
| →There are sales targets, but no quotas. |
| Q9. What kind of selection process is there when applying? |
| →First, we will screen your resume and other documents. After that, you will come to our office for an interview, and a simple test on writing, general knowledge, and computer operation. |
| Q10. What kind of training is available after joining the company? |
| →On your first day at the company, you will visit the factory and bee farm at the head office, and on the second and third days you will receive sales training at the store, after which you will finally start classroom training at the center. Through role-playing with a trainer, you will actually carry out receiving and sending tasks. *This may be subject to some changes due to the effects of COVID-19. |
