job description
The main duties of the CRM department include managing the operation of the mail order business, analytical work, general management of customer information (database creation), computer entry of customer information, answering phone calls from customers, and after-sales follow-up.
Experience in interdepartmental coordination is welcome
In order to carry out work smoothly, we welcome those who have experience in inter-departmental coordination, such as adjusting the division of roles with related departments. The CRM department manages important personal information of customers, so strict handling is required.
Application Requirements
- Job title:CRM department staff (call center office staff)
- Eligibility Requirements: Candidatesmust have basic Excel skills.
- Employment status:Full-time employee
- Work locationHead office (571-15 Mitsugi-cho, Kita-ku, Kumamoto City)
- Monthly salary:220,000 to 240,000 yen
- Salary increaseonce a year (April)
- Bonusestwice a year (July and December)
- AllowancesCommuting allowance (up to 20,000 yen)
- Working hours①08:00-17:15 ②08:45-18:00 ③09:00-18:15 ④10:15-19:30
- Holidays:9th-10th of each month (shift system) On-duty system for Sundays and public holidays.
- Trial period3 months (same conditions)
- Employee BenefitsSocialinsurance (health, employment, industrial accident, welfare pension) / Paid vacation (half-day paid) / Congratulatory, childcare, and nursing leave / Part-time work for childcare possible / Retirement allowance system / Employee discounts / Overtime pay provided separately *All according to company regulations
- How to apply: Please apply via the form below, or call the number below and send your resume by mail. After screening your application, we will contact you with the results and interview date and time. Please handwrite your resume if possible.
[571-15, Mitsugu-cho, Kita-ku, Kumamoto City, Kumamoto Prefecture, 861-5535, Japan, Recruitment Receptionist: 096-245-5538]
