Job description ① Inbound
As communicators, we have two jobs: "inbound," which involves receiving phone calls, and "outbound," which involves making calls. "Inbound" involves handling orders and inquiries from customers via phone, online shop, email, postcard, fax, etc. In addition to handling complaints, we are also a liaison office that shares customer feedback and requests within the company to provide better products and services.
② Outbound
In "Outbound," you will provide after-sales support and product information to customers who have purchased products at the store and become members. You will listen to the concerns and requests of existing members and make suggestions that will satisfy them. This is a job where you can enjoy conversation and build further relationships.
Recruitment Guidelines (① Inbound)
- Job title: Handling orders and inquiries
- Eligibility to apply: Basic computer skills (Excel/Word)
- Employment status:Full-time employee
- Work location: Head Office Center (571-15 Mitsugu-cho, Kita-ku, Kumamoto City) *There are no transfers.
- Monthly salary:243,900 to 273,500 yen
- Salary increaseonce a year (April)
- Bonusestwice a year (July and December)
- Allowances:Commuting allowance (up to 20,000 yen), job allowance, position allowance, travel allowance, overtime allowance, performance-based pay, etc.
- Working hours: ①8:00~17:15, ②9:15~18:30, ③10:45~20:00
- holiday115 days of annual leave + 5 days of planned annual leave
Approximately 9 to 10 days per month (shift system) - Trial period3 months (same conditions)
- WelfarebenefitsSocial insurance (health, welfare, industrial accident, employee pension) / Paid vacation (half-day paid vacation available) / Condolence, childcare, and nursing leave available / Shortened work hours for childcare available / Retirement benefit system available / Employee discounts available / Performance-based pay system available *All based on company regulations
- How to apply<1>
Please apply by clicking the "Apply" button below or call our recruitment staff.
When applying, please let us know your name, age, phone number, department/store you are applying to, and employment status (full-time, part-time, etc.).
It may take some time to confirm your request depending on our head office's operating days.
＜2＞
A recruiter will contact you via email or LINE.
＜3＞
Depending on the institution you apply to, there may or may not be a document screening process.
Please check with the person in charge via email or LINE.
The process thereafter is as follows:
① Document screening (only if document screening is required)
② One interview at the local facility or nearby store + essay test (approximately one page)
③ Notification of acceptance or rejection (approximately one week after the interview)[Application/Inquiry Contact]
SUGI BEE GARDEN, Ltd. Personnel Department Recruitment Receptionist
〒861-5535 571-15 Mitsugimachi, Kita-ku, Kumamoto City
TEL (main): 096-245-5538
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Recruitment Guidelines (②Outbound)
- Job title:Aftercare and health support
- Eligibility requirements: No educational background or major required
- Employment status:Full-time employee
- Work locationHead Office Center (571-15 Mitsugi-cho, Kita-ku, Kumamoto City)
Kumamoto Station Center (JR Kumamoto Kasuga Kita Building 6F, Room 601, 24-1 Kasuga 3-chome, Nishi-ku, Kumamoto City)
Saga Center (6F Tokyo Marine & Nichido Building, 1-6-25 Ekimae Chuo, Saga City)
Kurume Center (4F Asahi Life Kurume Higashimachi Building, 38-44 Higashimachi, Kurume City)
*There are no transfers. Parking subsidies (10,000 yen/month) are available at the Saga and Kurume centers. - Monthly salary:243,900~273,500 yen
- Salary increaseonce a year (April)
- Bonusestwice a year (July and December)
- AllowancesCommuting allowance (up to 20,000 yen)
- Working hours:8:45-18:00 (75 minute break)
- holiday115 days of annual leave + 5 days of planned annual leave
Approximately 9 to 10 days per month (shift system, Sundays and public holidays including New Year's, Golden Week and Obon) - Trial period3 months (same conditions)
- Employee benefitsSocialinsurance (health, welfare, industrial accident, employee pension) / Paid vacation (half-day paid vacation) / Condolence, childcare, and nursing leave / Shortened work hours for childcare available / Retirement allowance system / Employee discounts *All based on company regulations
- How to apply<1>
Please apply by clicking the "Apply" button below or call our recruitment staff.
When applying, please let us know your name, age, phone number, department/store you are applying to, and employment status (full-time, part-time, etc.).
It may take some time to confirm your request depending on our head office's operating days.
＜2＞
A recruiter will contact you via email or LINE.
＜3＞
Depending on the institution you apply to, there may or may not be a document screening process.
Please check with the person in charge via email or LINE.
The process thereafter is as follows:
① Document screening (only if document screening is required)
② One interview at the local facility or nearby store + essay test (approximately one page)
③ Notification of acceptance or rejection (approximately one week after the interview)[Application/Inquiry Contact]
SUGI BEE GARDEN, Ltd. Personnel Department Recruitment Receptionist
〒861-5535 571-15 Mitsugimachi, Kita-ku, Kumamoto City
TEL (main): 096-245-5538
