Job description ① Inbound
As communicators, we have two jobs: "inbound," which involves receiving phone calls, and "outbound," which involves making calls. "Inbound" involves handling orders and inquiries from customers via phone, online shop, email, postcard, fax, etc. In addition to handling complaints, we are also a liaison office that shares customer feedback and requests within the company to provide better products and services.
② Outbound
In "Outbound," you will provide after-sales support and product information to customers who have purchased products at the store and become members. You will listen to the concerns and requests of existing members and make suggestions that will satisfy them. This is a job where you can enjoy conversation and build further relationships.
Recruitment Guidelines (① Inbound)
- Job title: Handling orders and inquiries
- Eligibility to apply: Basic computer skills (Excel/Word)
- Employment status:Full-time employee
- Work location: Head Office Center (571-15 Mitsugu-cho, Kita-ku, Kumamoto City) *There are no transfers.
- Monthly salary: 240,400 to 270,000 yen
- Salary increaseonce a year (April)
- Bonusestwice a year (July and December)
- Allowances:Commuting allowance (up to 20,000 yen), job allowance, position allowance, travel allowance, overtime allowance, performance-based pay, etc.
- Working hours: ①8:00~17:15, ②9:15~18:30, ③10:45~20:00
- Holidays:8th to 11th of each month (shift system)
- Trial period3 months (same conditions)
- WelfarebenefitsSocial insurance (health, welfare, industrial accident, employee pension) / Paid vacation (half-day paid vacation available) / Condolence, childcare, and nursing leave available / Shortened work hours for childcare available / Retirement benefit system available / Employee discounts available / Performance-based pay system available *All based on company regulations
- Application methodPlease apply using the form below or call us at the number below and send us your resume.
After screening the documents, we will contact you with the results and interview date and time. Please handwrite your resume if possible.
Thank you very much.
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Recruitment Guidelines (②Outbound)
- Job title:Aftercare and health support
- Eligibility requirements: No educational background or major required
- Employment status:Full-time employee
- Work locationHead Office Center (571-15 Mitsugi-cho, Kita-ku, Kumamoto City)
Kumamoto Station Center (JR Kumamoto Kasuga Kita Building 6F, Room 601, 24-1 Kasuga 3-chome, Nishi-ku, Kumamoto City)
Saga Center (6F Tokyo Marine & Nichido Building, 1-6-25 Ekimae Chuo, Saga City)
Kurume Center (4F Asahi Life Kurume Higashimachi Building, 38-44 Higashimachi, Kurume City)
*There are no transfers. Parking subsidies (10,000 yen/month) are available at the Saga and Kurume centers. - Monthly salary: 240,400~270,000 yen
- Salary increaseonce a year (April)
- Bonusestwice a year (July and December)
- AllowancesCommuting allowance (up to 20,000 yen)
- Working hours:8:45-18:00 (75 minute break)
- Holidays:8th to 11th of each month (shift system, Sundays and public holidays including New Year's, Golden Week and Obon)
- Trial period3 months (same conditions)
- Employee benefitsSocialinsurance (health, welfare, industrial accident, employee pension) / Paid vacation (half-day paid vacation) / Condolence, childcare, and nursing leave / Shortened work hours for childcare available / Retirement allowance system / Employee discounts *All based on company regulations
- Application methodPlease apply using the form below or call us at the number below and send us your resume.
After screening the documents, we will contact you with the results and interview date and time. Please handwrite your resume if possible.
Thank you very much.
