job description
The main duties of the CRM department include managing the operation of the mail order business, analytical work, general management of customer information (database creation), computer entry of customer information, answering phone calls from customers, and after-sales follow-up.
Experience in interdepartmental coordination is welcome
In order to carry out work smoothly, we welcome those who have experience in inter-departmental coordination, such as adjusting the division of roles with related departments. The CRM department manages important personal information of customers, so strict handling is required.
Application Requirements
- Job title:CRM department staff (call center office staff)
- Eligibility Requirements: Candidatesmust have basic Excel skills.
- Employment status:Full-time employee
- Work locationHead office (571-15 Mitsugi-cho, Kita-ku, Kumamoto City)
- Monthly salary:223,500 to 243,500 yen
- Salary increaseonce a year (April)
- Bonusestwice a year (July and December)
- AllowancesCommuting allowance (up to 20,000 yen)
- Working hours①08:00-17:15 ②08:45-18:00 ③09:00-18:15 ④10:15-19:30
- holiday115 days of annual leave + 5 days of planned annual leave
About 9 to 10 days a month (shift system, on-duty system on Sundays and holidays) - Trial period3 months (same conditions)
- Employee BenefitsSocialinsurance (health, employment, industrial accident, welfare pension) / Paid vacation (half-day paid) / Congratulatory, childcare, and nursing leave / Part-time work for childcare possible / Retirement allowance system / Employee discounts / Overtime pay provided separately *All according to company regulations
- How to Apply＜1＞
Please apply by clicking the "Apply" button below or call our recruitment staff.
When applying, please let us know your name, age, phone number, department/store you are applying to, and employment status (full-time, part-time, etc.).
It may take some time to confirm your request depending on our head office's operating days.
＜2＞
A recruiter will contact you via email or LINE.
＜3＞
Depending on the institution you apply to, there may or may not be a document screening process.
Please check with the person in charge via email or LINE.
The process thereafter is as follows:
① Document screening (only if document screening is required)
② One interview at the local facility or nearby store + essay test (approximately one page)
③ Notification of acceptance or rejection (approximately one week after the interview)
[Application/Inquiry Contact]
SUGI BEE GARDEN, Ltd. Personnel Department Recruitment Receptionist
〒861-5535 571-15 Mitsugimachi, Kita-ku, Kumamoto City
TEL (main): 096-245-5538
